Accessibility statement

Heathrow Airport is committed to meeting the requirements of the Equality Act and we make every effort to ensure its communications are accessible to people with special needs, including those with visual, hearing, cognitive and motor impairments.

Standards compliance and validation

We have strived to make this website adhere to priority 1 and 2 guidelines of the W3 Web Content Accessibility Guidelines.

All pages on this site use XHTML 1.1 mark-up, validated using the World Wide Web Consortium's (W3C's) validation service.

All pages use Cascading Style Sheets (CSS2) for presentation, validated using the World Wide Web Consortium's (W3C's) validation service.

All pages use structured semantic mark-up where possible.

All pages are checked in accordance with Equality Act, W3C and Section 508 guidelines and adhere/comply to these guidelines as far as possible.

Navigation and navigation aids

Help with finding content

Every page of the site features a Help link at the top. Our help section exists to help you find key information in the site, and also features tips on how to search the site. Links to our policies, including our privacy statement, our terms and conditions, and this accessibility statement, appear at the bottom of every page.

Optimising your set-up for your needs

AbilityNet's My Computer My Way site offers a guide to making your PC accessible. It offers help with seeing the screen, using your keyboard and mouse, and with language and reading.